Service Description

Intensive IELTS preparation. 5.5 band score guaranteed. IELTS assessment preparation English courses consist of 104 lessons, four terms of 26 lessons each, at 60 minutes per lesson. Learners who complete entire course will have received 104 contact hours. Each lesson duration is 60 minutes. It is expected that learner can sit in front of a computer screen or tablet for that time. Learners may be young learners (i.e., ages 14 to 17) or adults (i.e., ages 18 and above). Adult learners are regarded as independent learners. Young learners may need an acclimatization period, whether continuing from preceding levels or newly enrolled at our school. If this case applies to you, it is highly recommended that the learner’s parent accompanies them until learner can participate independently. In some individual cases, it may be required. Early bookings start 2 weeks before start of course. You may book at the latest 3 days before start of course. By enrolling in this course, you agree to the terms and conditions located in our Booking Policy. For more information, see ‘Booking Policy.’

Cancellation Policy

IELTS and TOEFL assessment preparation English courses consist of 104 lessons, three terms of 26 lessons each, at 60 minutes per lesson. Learners who complete entire course will have received 104 contact hours. Course progresses synchronously—i.e., every lesson builds upon preceding ones. Learners should attend as many in consecutive order as possible. For satisfactory results, learners should maintain 90-percent attendance every term. Upon submitting payment for this course, you acknowledge we cancel and reschedule only when all learners must miss a lesson due to emergency or illness. In all other cases, learners are responsible for attending the lessons at the scheduled times you agree to at check out. During each term, single learners may miss lessons. Learner absences owe to circumstances that fall into two categories: 1) emergency and illness, and 2) other. In both cases, learners can review missed content during “make-up lessons.” Make-up lessons are delivered 1-on-1 or 1-on-2. Make-up lesson duration is 45 minutes. Make-up lessons must be scheduled and completed in the term learner’s absences occurred, excepting if absences occur at the end of terms and learners pay for subsequent terms. Learners are entitled to one make-up lesson per 3 absences up to a maximum of 2 make-up lessons per term. Learners with less than 3 absences are entitled to no make-up lesson. Learners with more than 3 absences and less than 6 are entitled to only 1 make-up lesson. Learners with more than 6 absences in one term are entitled to no more than 2 make-up lessons for that term. Our make-up-lesson allowance has two exceptions: serious family emergency or illness. If you submit written proof of the emergency or illness—e.g., scanned copy of doctor’s diagnosis—more than 2 make-up lessons in a term may be permitted. Absence allowances may not be “rolled over” to subsequent terms or “transferred” to other enrolled learners. Learners with no absences in previous terms are entitled to only 2 make-up lessons per term in subsequent terms. If learners exceed 6 absences a term, we may recommend remedial lessons—or, “catch-up lessons”—for a fee in order to progress them to next term. For excessive absenteeism, we may require catch-up lessons for graduation to the next course level. If we recommend and you refuse them, we may deny learner entry into next term or course level.

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